Delivery and return

Our shipments are made by DHL or PostNL. Orders are dispatched within 48 hours. Delivery time (2-5 business days) may vary from country to country.
The delivery costs are offered by SltAddict Europe from 200€ in EUROPE*.
* Netherlands, Germany, Austria, Belgium, Bulgaria, Denmark, Spain, Estonia, Finland, France, Greece, Croatia, Hungary, Ireland, Italy, Luxembourg, Latvia, Lithuania, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia.
The total amount is calculated based on the articles, the country and the chosen service.

If you have chosen the “Pick up point” option, we ask you to come and collect your order from Pick up point (Amsterdam) you have selected. You can pick up your items between 2 and 3 days after placing your order. We will keep you informed as soon as your order is ready to be picked up.

Pick up point Amsterdam (South): Zeilstraat 45h, 1075 SC.

Tue-Fri 8:00-17:00, Sat-Sun 9:00-16:00

In the Pick up points you can return the articles free of charge.
The returns returned by post are at your expense.

Our return address is:

Company name: Quantum Industry BV
Address: Gustav Mahlerlaan 539-D, 1082 MK, Amsterdam, Netherlands
E-mail address: sltaddicteurope@gmail.com

Conditions:

✔️ You can return any item to us within 14 days of receiving your order.

✔️ All returned items are checked. They must be new, unused and in original condition. Any returned product that is incomplete, damaged or worn will not be taken back and returned.

✔️ All items must be returned with their own original tag and label.

✔️ The refund will be made via the same payment method used for the purchase.

If you have any questions do not hesitate to contact our customer service team
• By email: sltaddicteurope@gmail.com
• Via Whatsapp (message only): +31 611419664 from 9 a.m. to 20 p.m. (CET) on weekdays